Welcome to the
website of Barrhead Housing Association. The Association
is a registered social landlord and a registered charity.
Founded in 1986, our priority is to actively provide, manage
and maintain affordable rented housing in East Renfrewshire.
Please click play
below, to view a DVD that we produced with our FLAIR partners,
about having a tenancy with the Association.
Complaints
As
a Housing Association, we provide services to tenants, applicants
for housing, and owners whose properties are factored by
us. Our aim is to deliver a good and fair service to all
our customers at all times. Sometimes, however, we may fall
short of this aim. If this happens, it is important for
customers to tell us, so that we can address these concerns.
If
you are looking for our complaints section please refer
to the 'About Us' section of the website where you will
find all the information you should require.
This
complaints policy also gives us the chance to keep an eye
on the quality of service we provide
so that we can make improvements to it, where necessary.