Please give all relevant details when submitting a repair report.

FOR EMERGENCY REPAIRS – PLEASE CONTACT THE OFFICE DIRECTLY WITHIN OFFICE HOURS

You can report repairs online or via the following numbers:

  • Dedicated repairs: 0141 880 3813
  • Main office: 0141 881 0638.
  • Emergency out-of hours: 0800 652 0633
  • Gas heating:  01294 468 113


Response times

  • Emergency Repairs will be attended to within 2 hours and made safe within 4 hours
  • Urgent repairs in 2 working days
  • Routine repairs in 7 working days
  • Appointments – we do most repairs by appointment, offering a morning or afternoon slot. You will be offered this when you report your repair.

In accordance with our Privacy Policy we will never pass your personal details onto third parties.