• Apply for a home with Barrhead Housing Association online today

    The Association currently allocates properties from its own waiting list. Fill out the request form and we will send you an application form to complete and return.

    Apply Now
  • Pay your rent today by one of 5 easy methods

    We offer a wide range of payment options to help you keep your payments up-to-date using our secure online system.

    Pay now
  • Report a repair using one of our easy methods

    Got a repair to report? Simply select this online tool to report a repair and we'll get it processed as quickly as possible.

    Report Now
  • Suggestions & complaints

    Our aim is to deliver a good and fair service to all our customers at all times but sometimes we may fall short of this aim. If this happens, it is important for customers to tell us, so that we can address any concerns. Use this online tool to contact us and we'll get back in touch quickly with our response. You may also have a suggestion to make about how we can improve - let us know.

    Suggestions & complaints
  • Barrhead HA Staff team

    We have re-structured our staff teams to strengthen our customer focus to provide 'one stop shop' team within customer services. Our staff are here to offer our customers a comprehensive service for housing and repairs. Each of our three officers operate a geographical patch. If you have a problem or want to talk to someone, contact our office today and you will be directed to the appropriate staff member.

    Read Notes

Welcome to Barrhead Housing Association, 1986-2016: 30 years working in the community

Barrhead Housing Group (Barrhead HA and Levern Property Services’) Vision:

‘We believe that everyone deserves to live in a secure, good quality, well-maintained home within communities that are safe, supported and inclusive’.

We deliver secure homes by providing good quality, affordable, well maintained rented housing to people with a need to be housed. Our qualified staff team provide dedicated personal customer focused services locally from our office in the Main Street in Barrhead. We are committed to continuous improvement

Barrhead Housing Association is a key provider of social rented housing in East Renfrewshire. Founded in 1986, we are a community based and community led housing association providing housing throughout East Renfrewshire and operating mainly in Barrhead, Neilston, Thornliebank and Newton Mearns. We were registered as a Scottish charity in 2004 (Reg No. SC 036265).

We are a registered social landlord with the Scottish Housing Regulator (HCB70), registered with the Financial Conduct Authority (Ref No. 2229R(S)) and also a registered society under the Co-operative and Community Benefit Societies Act 2014.

We set up our subsidiary company, Levern Property Services, in 2012 to develop and expand our factoring services

Visit LPS by using the button on the right hand side of this page or go to www.levernps.co.uk




Our aim is to provide high quality housing that is both affordable and sustainable with a commitment to continuous investment, innovation and improvement. With almost 930 properties in ownership and management we provide homes for rent, for specialised sheltered housing, for disabled people, and for elderly people.

Learn more about us

CORONAVIRUS (COVID-19) 24 March 2020

Visits to your home or to our office

Please note that it has been necessary to close our offices and only undertake emergency repairs until further notice. This in light of updated Government guidance and to protect our staff and customers during the current conoravirus pandemic.

During normal office hours you can still contact us on 0141 881 0638, and you will be offered a range of options. Please select carefully from the phone options given, so that you are connected to the correct officer. However, our phones are extremely busy, so please only phone if you cannot wait until another time. If you want to pay your rent, please use the Allpay link below. Please note that we cannot process cheques as a method of payment meantime, so please use another payment method.

You can also email us for non-urgent enquiries at enquiries@barrheadha.org. Please also check our website, as this contains a range of helpful information.

For out of hours emergency numbers, please see the bottom of this web-page.


We are monitoring the situation with Coronavirus (COVID-19) and are keen to ensure that our employees and residents take all reasonable precautions to ensure that the illness and infection does not spread and cause an impact on our service or the communities that we work within.

Daily updates are available from Scottish Government and NHS – if you think you have the virus you must call NHS 111 for further advice.

If you are advised to self-isolate or get confirmation that you have the virus, it is virally important that you let us know as soon as you can by calling 0141 881 0638.  

Rent payments

Where possible please make any payments online using the Allpay website.

Emergency Repairs (only, meantime)

When you phone to report an emergency repair we will ask you the following questions to identify any potential risks before requesting a contractor to attend:

  1. Have you or any member of this household been to a Coronavirus affected area in the past 14 days?
  2. Have you had contact with anyone who may be infected with the Coronavirus?
  3. Do you have any of these symptoms – cough, fever, or shortness of breath?

If you phone our out of hours emergency number you will also be asked these questions.

Useful website links:

Allpay: https://www.allpayments.net/

NHS Inform: https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Health Protection https://www.hps.scot.nhs.uk/a-to-z-of-topics/wuhan-novel-coronavirus/

Scottish Government: https://www.gov.scot/

If you are having Financial Difficulties.

The following link will provide you with more information on what to do if you are find yourself in financial difficulties, which could lead to problems paying your rent, due to COVID -19.

If you are still on unclear what is available to you once you have read this guidance please contact our office on 0141 881 0638 to speak to our Welfare Rights Officer over the phone, or, you can contact East Renfrewshire Citizens Advice Bureau on 0141 881 2032  who can provide further info over the phone.




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