Welcome to Barrhead Housing Association, 1986-2016: 30 years working in the community
Barrhead Housing Group (Barrhead HA and Levern Property Services’) Vision:
‘We believe that everyone deserves to live in a secure, good quality, well-maintained home within communities that are safe, supported and inclusive’.
We deliver secure homes by providing good quality, affordable, well maintained rented housing to people with a need to be housed. Our qualified staff team provide dedicated personal customer focused services locally from our office in the Main Street in Barrhead. We are committed to continuous improvement.
Barrhead Housing Association is a key provider of social rented housing in East Renfrewshire. Founded in 1986, we are a community based and community led housing association providing housing throughout East Renfrewshire and operating mainly in Barrhead, Neilston, Thornliebank and Newton Mearns. We were registered as a Scottish charity in 2004 (Reg No. SC 036265).
We are a registered social landlord with the Scottish Housing Regulator (HCB70), registered with the Financial Conduct Authority (Ref No. 2229R(S)) and also a registered society under the Co-operative and Community Benefit Societies Act 2014.
We set up our subsidiary company, Levern Property Services, in 2012 to develop and expand our factoring services
Visit LPS by using the button on the right hand side of this page or go to www.levernps.co.uk
Our aim is to provide high quality housing that is both affordable and sustainable with a commitment to continuous investment, innovation and improvement. With almost 930 properties in ownership and management we provide homes for rent, for specialised sheltered housing, for disabled people, and for elderly people.
CORONAVIRUS (COVID-19) 24 March 2020
Visits to your home or to our office
Please note that it has been necessary to close our offices and only undertake emergency repairs until further notice. This in light of updated Government guidance and to protect our staff and customers during the current conoravirus pandemic.
During normal office hours you can still contact us on 0141 881 0638, and you will be offered a range of options. Please select carefully from the phone options given, so that you are connected to the correct officer. However, our phones are extremely busy, so please only phone if you cannot wait until another time. If you want to pay your rent, please use the Allpay link below. Please note that we cannot process cheques as a method of payment meantime, so please use another payment method.
You can also email us for non-urgent enquiries at email@example.com. Please also check our website, as this contains a range of helpful information.
For out of hours emergency numbers, please see the bottom of this web-page.
We are monitoring the situation with Coronavirus (COVID-19) and are keen to ensure that our employees and residents take all reasonable precautions to ensure that the illness and infection does not spread and cause an impact on our service or the communities that we work within.
Daily updates are available from Scottish Government and NHS – if you think you have the virus you must call NHS 111 for further advice.
If you are advised to self-isolate or get confirmation that you have the virus, it is virally important that you let us know as soon as you can by calling 0141 881 0638.
Where possible please make any payments online using the Allpay website.
Emergency Repairs (only, meantime)
When you phone to report an emergency repair we will ask you the following questions to identify any potential risks before requesting a contractor to attend:
- Have you or any member of this household been to a Coronavirus affected area in the past 14 days?
- Have you had contact with anyone who may be infected with the Coronavirus?
- Do you have any of these symptoms – cough, fever, or shortness of breath?
If you phone our out of hours emergency number you will also be asked these questions.
Useful website links:
Health Protection https://www.hps.scot.nhs.uk/a-to-z-of-topics/wuhan-novel-coronavirus/
Scottish Government: https://www.gov.scot/
If you are having Financial Difficulties.
The following link will provide you with more information on what to do if you are find yourself in financial difficulties, which could lead to problems paying your rent, due to COVID -19.
If you are still on unclear what is available to you once you have read this guidance please contact our office on 0141 881 0638 to speak to our Welfare Rights Officer over the phone, or, you can contact East Renfrewshire Citizens Advice Bureau on 0141 881 2032 who can provide further info over the phone.