Newsletters & Publications

Document name File type Download
2015 Winter Newsletter PDF Document Download
2016 Spring Newsletter PDF Document Download
2016 Summer Newsletter PDF Document Download
2016 Autumn Newsletter PDF Document Download
2016 Winter Newsletter PDF Document Download
Important Weather Advice PDF Document Download
2017 Spring Newsletter PDF Document Download
2017 Summer Newsletter PDF Document Download
SFHA Spotlight Magazine PDF Document Download
2017 Autumn Newsletter PDF Document Download
2017 Newseltter Insert PDF Document Download
2017 Winter Newsletter PDF Document Download
2017 Winter Advice PDF Document Download
2018 Spring Newsletter PDF Document Download
2018 Fire Safety - Association Information Leaflet PDF Document Download
2018 Summer Newsletter PDF Document Download

Governance Policies

If there is something that you are interested in seeing but is isn’t included in the list, then please contact us.

Document name File type Download
BHA Rules PDF Document Download
Governing Board's Handbook - Summary PDF Document Download
Full Governance framework PDF Document Download
Business Plan updated March 2018 PDF Document Download
Business Plan final year 2018-19 summary objectives PDF Document Download
Business Continuity PDF Document Download
Complaints Policy PDF Document Download
Unacceptable Behaviour Policy PDF Document Download
Membership Policy PDF Document Download
Code of Conduct PDF Document Download
Staff Code of Conduct PDF Document Download
Group Risk Management Policy PDF Document Download
Board recruitment, retention and succession policy PDF Document Download
Payments and Benefits Policy PDF Document Download
Policy on Whistleblowing PDF Document Download
Policy on Fraud, theft or loss PDF Document Download
Group Delegated Authority PDF Document Download
Privacy Policy PDF Document Download
Data Protection Policy Statement PDF Document Download
Group Data Retention Policy PDF Document Download
Environmental Policy PDF Document Download
Group Equality and Diversity Policy PDF Document Download
LPS Board Remit PDF Document Download
Notifiable Events Policy PDF Document Download
Complaint Handling Policy April 17 PDF Document Download
Group Standing Orders Policy PDF Document Download
Group Remit Staffing and Health & Safety Sub-Group PDF Document Download
Group Audit & Risk Sub- Group PDF Document Download
IT & Electronic Communications Policy PDF Document Download
Development Sub-Group Remit PDF Document Download

Customer Services Policies

Document name File type Download
Allocations Policy PDF Document Download
Antisocial Behaviour policy PDF Document Download
Arrears Management Policy PDF Document Download
Rent Setting Policy PDF Document Download
Reactive Repair Policy PDF Document Download
Service Charge Policy PDF Document Download
Estate Management Policy PDF Document Download
Right to Repair Policy PDF Document Download
Void Policy 2017 PDF Document Download
Rent Arrears Mangement Policy 2017 PDF Document Download
Debt Recovery Policy PDF Document Download
Rechargeable Repair & Insurance Policy PDF Document Download
Sub-Letting Policy PDF Document Download
Mutual Exchange Policy PDF Document Download

Property Services Policies

Document name File type Download
Adaptations Policy PDF Document Download
Asbestos Policy PDF Document Download
Health & Safety Manual PDF Document Download

Annual Financial Statements and Reports

Document name File type Download
Financial Statement - year end 31st March 2015 PDF Document Download
Value for Money Strategy, March 2016 PDF Document Download
Value for Money Statement, Sept 2016 PDF Document Download
Financial Statements year ending 31.03.16 PDF Document Download
Value for Money Statement June 15 PDF Document Download
Value for Money Statement Sept 2017 PDF Document Download
Financial Statements - Year End March 2017 PDF Document Download
Financial Statements - Year End March 2018 PDF Document Download

Governing Board Minutes

Document name File type Download
Governing Board Minute 26.01.17 PDF Document Download
Governing Board Minute 23.02.17 PDF Document Download
Governing Board Minute 30.03.17 PDF Document Download
Governing Board Minute 27.04.17 PDF Document Download
Governing Board Minute 25.05.17 PDF Document Download
Governing Board Minute 29.06.17 PDF Document Download
Governing Board Minute 03.08.17 PDF Document Download
Governing Board Minute 31.08.17 PDF Document Download
Governing Board Minute 29.09.17 PDF Document Download
Governing Board Minute 26.10.17 PDF Document Download
Governing Board Minute 29.11.17 PDF Document Download
Governing Board Minute 14.12.17 PDF Document Download
Governing Board Minute 18.01.18 PDF Document Download
Governing Board Minute 22.02.18 PDF Document Download
Governing Board Minute 29.03.18 PDF Document Download
Governing Board Minute 24.05.18 PDF Document Download
Governing Board Minute 11.07.18 PDF Document Download

Annual General Meeting Minutes

Document name File type Download
AGM Minute 15th Sept 2015 PDF Document Download
AGM Minute 23.08.16 PDF Document Download
AGM Minute 24.08.17 PDF Document Download

Performance, Regulation and Benchmarking

Document name File type Download
Charter Performance Report 2016/17 PDF Document Download
Charter Performance Report PDF Document Download
Charter Performance Report 2014/15 PDF Document Download
Barrhead HA Landlord Report 2016/17 PDF Document Download
Barrhead HA Landlord Report 2015/16 PDF Document Download
Barrhead HA Landlord Report 2014/15 PDF Document Download
National Charter Summary Report April 2015 PDF Document Download
Charter Performance Report 2013/14 PDF Document Download
Regulator's engagement letter March 2017 PDF Document Download
Regulator's engagement letter April 2016 PDF Document Download
Regulator's Engagement Letter March 2018 PDF Document Download
FLAIR Report 2015/16 PDF Document Download
FLAIR Report 2016/17 PDF Document Download
FLAIR Report 2015/16 PDF Document Download
FLAIR Report 2014/15 PDF Document Download
FLAIR Report 2013/14 PDF Document Download
FLAIR - Local Benchmarking Report 2015/16 PDF Document Download
Housemark Benchmarking 2015/16 PDF Document Download
FLAIR benchmarking report 2016 2017 PDF Document Download
Care Inspectorate Inspection Report 2014 PDF Document Download
Care Inspectorate Inspection Report 2016 PDF Document Download
National Social Housing Charter April 2017 PDF Document Download
Performance Report 2017/18 PDF Document Download

Other Downloads

You can find various downloaded information within thisĀ section

Document name File type Download
Organisational staff structure PDF Document Download
Community Regeneration Strategy PDF Document Download
Customer Fair Processing Notice PDF Document Download
Group Employee Fair Processing Notice PDF Document Download
BHA Community Regeneration Strategy 2018 PDF Document Download
Value for Money Statement PDF Document Download