Newsletters & Publications

Document name File type Download
2017 Winter Newsletter PDF Document Download
2017 Winter Advice PDF Document Download
2018 Spring Newsletter PDF Document Download
2018 Fire Safety - Association Information Leaflet PDF Document Download
2018 Summer Newsletter PDF Document Download
2018 Autumn Newsletter PDF Document Download
2018 Winter Advice PDF Document Download
2018 Winter Newsletter PDF Document Download
2019 Spring Newsletter PDF Document Download
2019 Summer Newsletter PDF Document Download
2019 Autumn Newsletter PDF Document Download

Governance Policies

If there is something that you are interested in seeing but is isn’t included in the list, then please contact us.

Document name File type Download
BHA Rules PDF Document Download
Governance Handbook 2019 PDF Document Download
Full Governance framework PDF Document Download
Business Plan update March 2019 PDF Document Download
Business Plan 2019 summary objectives PDF Document Download
Business Continuity PDF Document Download
Complaints Policy PDF Document Download
Unacceptable Behaviour Policy PDF Document Download
Membership Policy PDF Document Download
Code of Conduct PDF Document Download
Staff Code of Conduct PDF Document Download
Group Risk Management Policy PDF Document Download
Board recruitment, retention and succession policy PDF Document Download
Entitlement, Payments and Benefits Policy for Governing Board members and staff PDF Document Download
Policy on Whistleblowing PDF Document Download
Policy on Fraud, theft or loss PDF Document Download
Group Delegated Authority PDF Document Download
Privacy Policy PDF Document Download
Data Protection Policy Statement PDF Document Download
Group Data Retention Policy PDF Document Download
Environmental Policy PDF Document Download
Group Equality and Diversity Policy PDF Document Download
LPS Board Remit PDF Document Download
Notifiable Events Policy PDF Document Download
Complaint Handling Policy April 17 PDF Document Download
Group Standing Orders Policy PDF Document Download
Group Remit Staffing and Health & Safety Sub-Group PDF Document Download
Group Audit & Risk Sub- Group PDF Document Download
IT & Electronic Communications Policy PDF Document Download
Development Sub-Group Remit PDF Document Download
Co-opted Board members policy PDF Document Download
Roles, Duties and Authority of Chairperson PDF Document Download
Minute Protocol PDF Document Download
Board Memebers Code of Conduct PDF Document Download
Complaints Against Chief Executive PDF Document Download
Protocol For Chief Officer Support PDF Document Download
Donations and Sponsorship Plicy PDF Document Download
2019 Draft ANNUAL ASSURANCE STATEMENT PDF Document Download
Internal and External Audit Arrangements PDF Document Download

Customer Services Policies

Document name File type Download
Allocations Policy PDF Document Download
Antisocial Behaviour policy PDF Document Download
Arrears Management Policy PDF Document Download
Rent Setting Policy PDF Document Download
Reactive Repair Policy PDF Document Download
Service Charge Policy PDF Document Download
Estate Management Policy PDF Document Download
Right to Repair Policy PDF Document Download
Void Policy 2017 PDF Document Download
Rent Arrears Mangement Policy 2017 PDF Document Download
Debt Recovery Policy PDF Document Download
Rechargeable Repair & Insurance Policy PDF Document Download
Draft Sub-Letting Policy PDF Document Download
Mutual Exchange Policy PDF Document Download
Draft Succession to Tenancy Policy PDF Document Download
Suspension Policy PDF Document Download

Property Services Policies

Document name File type Download
Adaptations Policy PDF Document Download
Asbestos Policy PDF Document Download
Health & Safety Manual PDF Document Download
Legionella Management Policy PDF Document Download

Governing Board Minutes

Document name File type Download
Governing Board Minute 27.04.17 PDF Document Download
Governing Board Minute 25.05.17 PDF Document Download
Governing Board Minute 29.06.17 PDF Document Download
Governing Board Minute 03.08.17 PDF Document Download
Governing Board Minute 31.08.17 PDF Document Download
Governing Board Minute 29.09.17 PDF Document Download
Governing Board Minute 26.10.17 PDF Document Download
Governing Board Minute 29.11.17 PDF Document Download
Governing Board Minute 14.12.17 PDF Document Download
Governing Board Minute 18.01.18 PDF Document Download
Governing Board Minute 22.02.18 PDF Document Download
Governing Board Minute 29.03.18 PDF Document Download
Governing Board Minute 24.05.18 PDF Document Download
Governing Board Minute 11.07.18 PDF Document Download
Governing Board Minute 09.08.18 PDF Document Download
Governing Board Minute 28.08.18 PDF Document Download
Governing Board Minute 27.09.18 PDF Document Download
Governing Board Minute 01.11.18 PDF Document Download
Governing Board Minute 13.12.18 PDF Document Download
Governing Board Minute 31.01.19 PDF Document Download
Governing Board Minute 14.02.19 PDF Document Download
Governing Board Minute 28.03.19 PDF Document Download
Board Meeting Calendar 2019/2020 PDF Document Download
Governing Board Minute 02.05.19 PDF Document Download
Governing Board Minute 09.05.19 PDF Document Download
Governing Board Minutes 27.06.19 PDF Document Download

Annual General Meeting Minutes and Presentations

Document name File type Download
AGM Minute 23.08.16 PDF Document Download
AGM Minute 24.08.17 PDF Document Download
AGM Minute 28.08.18 PDF Document Download
AGM Presentation 2019 PDF Document Download