Have Your Say

Barrhead Housing Association would like your views on a number of policies that are currently being reviewed on a range of service delivery policies.

Your feedback is an important part of our decision-making process, so please take a few moments to read the following information before having your say.

Abandonment Policy
This Policy has been updated to define how we will investigate if we believe a tenant is not living in one of our properties and the due legal process we must adhere to.

Rechargeable Repair Policy
This policy sets out the ways in which the Association will manage any rechargeable repairs, defines the circumstances & process involved and outlines how we will recover these costs.

Mutual Exchange Policy
The Housing (Scotland) Act 2001 provides every Scottish secure tenant with the right to exchange their home with another Scottish secure tenant (whether or not the landlord is the same), with prior written consent.

This policy has been updated to reflect both BHAs reasons for approval and for refusing consent for mutual exchanges to take place

What happens next?
The closing date for your feedback is Friday 29th November 2019. If this sounds like something you would be interested in getting more involved with please contact Lorraine Dallas, Director of Customer Services 0141 881 0638 or lorrained@barrheadha.org
We will consider responses and comments before finalising changes to the above policies.