Please give all relevant details when submitting a repair report.

FOR EMERGENCY REPAIRS – PLEASE CONTACT THE OFFICE DIRECTLY WITHIN OFFICE HOURS

You can report repairs online or via the following numbers:

  • Dedicated repairs: 0141 880 3813
  • Main office: 0141 881 0638.
  • Emergency out-of hours: 0800 652 0633
  • Gas heating:  01294 468 113


Response times

  • Emergency Repairs will be attended to within 2 hours and made safe within 4 hours
  • Urgent repairs in 2 working days
  • Routine repairs in 7 working days
  • Appointments – we do most repairs by appointment, offering a morning or afternoon slot. You will be offered this when you report your repair.

Data Protection Act 2018
The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.