The Scottish Housing Regulator is an independent regulator of Registered Social Landlords (RSLs) and local authority housing services in Scotland, accountable to the Scottish Parliament. They were established as an independent body on 1st April 2011 under the Housing (Scotland) Act 2010. They have one statutory objective which is to safeguard and promote the interests of current and future tenants, homeless people and others who use services provided by social landlords. in 2013, they state that they regulate 183 registered social landlords and the housing activities of 32 local authorities.

The Scottish Housing Regulator (SHR) states that its key priorities are – good service delivery and performance for tenants and others; good governance; and financial health. This means landlords achieving the outcomes and standards in the Social Housing Charter; RSLs being well governed and in good financial health; lenders and public funders having confidence to continue to invest in social housing.

Below you will find some key documents relating to the Association’s relationship with the regulator:

SHR – How We Regulate – A guide for tenants and service users- can be downloaded here

SHR – The Scottish Social Housing Charter – updated April 2017 can be downloaded here

SHR – Complaints and Significant Performance Failures – can be downloaded here

SHR Regulatory Framework

Barrhead Housing Association specific reports from the Scottish Housing Regulator relate to the Engagement Plan and Landlord Report – copies below and also available on the SHR’s website

SHR Annual Assurance Statements – from October 2019 all social landlords are required to approve and submit an annual assurance statement signed off by the Governing Board. Guidance on what should be contained within the Assurance Statement can be found here

BHA’s first assurance statement has been signed off by our governing Board and can be found

Annual Assurance Statement 26.09.19

The Scottish Housing Regulator will update our engagement plan following completion of our annual assurance statement. The following information relates to what SHR publish for Barrhead Housing Association:

SHR Engagement Plan 2019

SHR Engagement letter 2018

SHR Engagement Letter 2017

SHR Engagement Letter 2016

Landlord Report 2018-19

Landlord Report 2017-18

Landlord Report 2016-2017

BHA’s performance report provide details of how we meet the Scottish Social Housing Charter and can be found below:

Performance Report 2018 – 2019





The Regulator has full details of all landlord reports for customers to view on it’s website.


To find out more about the Scottish Housing Regulator, visit their website –